Telemedicine is rapidly evolving with the recent outbreak of COVID-19 and for the safety of our patients and our employees we are now offering 3 telemedicine options for patients to get the care they need. Telemedicine appointments are billed to your insurance and copays, deductibles, and coinsurance still will be collected for these visits. If you would like to schedule a telemedicine visit please contact our office at 928-773-2222.


Drive up Telemedicine Appointments

For patients who do not have access to a computer with a webcam or a smart phone, we are offering drive up telemedicine visits. You will drive to our office at 77 West Forest Avenue in Flagstaff and will find designated parking on the West Side of the North Star Medical Offices with red and yellow signs posted. Once you have arrived, you will call our office to let us know you are here for your visit. A medical assistant will meet you at your car with the paperwork required for your visit, once the paperwork is completed you will be given a sanitized tablet with your secure video chat with the provider preloaded. The entire visit will be conducted from the safety of your vehicle.


Healow Telemedicine Visits

With the recent outbreak of COVID-19 Flagstaff Surgical Associates is offering telemedicine visits through the Healow Patient Portal. Patients can log on to a secure video chat with their provider through their patient portal account or by downloading the free Healow app on their smart phone. To use Healow, patients will need a valid e-mail address and access to a computer with a web cam or a smart phone.


Patients will be sent a link either through text message or e-mail to join their secure telemedicine visit 30 minutes prior to the appointment.


For more information and instructions on how to log onto your scheduled appointment with your provider please see the video and instructions below. Telemedicine Visits

We are also offering telemedicine appointments though on your smartphone or webcam-enabled computer if you do not have a valid e-mail address. To use patient will need access to a smartphone or a computer with a webcam.







Flagstaff Surgical Associates
77 W Forest Ave, 201
Flagstaff, AZ 86001
Phone: 928-773-2222
Fax: 928-773-2598
Office Hours

Get in touch